Account Manager SaaS

Founded 6 years ago, Skoon is a rapidly growing scale-up with a mission to make clean energy accessible and affordable to everyone, always.

In 2023, we secured €5M in Series A funding, which strengthened our leading position as the world’s largest online platform for clean mobile energy systems. We are growing our team and expanding our business internationally. As part of taking the company to the next level, we are looking for an Account Manager to join our team!

Your role as an Account Manager; 

As an Account Manager for our SaaS customers, you will;

• Develop and maintain relationships with key partners and customers to drive business growth and customer satisfaction.
• Act as the primary point of contact for assigned accounts, managing all communication and ensuring timely resolution of any issues or concerns.
• Monitor and track key performance indicators (KPIs) for assigned accounts and provide recommendations for improvement as needed.
• Collaborate closely with cross-functional teams, such as operations and IT, to ensure seamless delivery of products or services to customers
• Identify new business opportunities within assigned accounts and work with the sales teams to pursue those opportunities.
• Attend industry events and conferences to build relationships and stay informed on industry trends.
• Stay up-to-date on company products and services, as well as competitive offerings.

Candidate profile

We are on the lookout for a driven Account Manager, who can solve problems quickly and diligently, and knows the dynamics of a fast-paced start-up. Ideally you are someone who will expand our international network of customers and build long term relationships with both partners and customers of Skoon.

We are looking for someone who;

• Has 3+ years of experience in a customer-facing or account management role.
• Has an analytical mindset, with the capability to gather and interpret data, providing valuable insights for strategic decision-making.
• Is an excellent communicator and a role model to the rest of the team members.
• Is able to build and maintain relationships with customers at all levels.
• Is able to handle pressure and effectively multitask within a variety of projects.
• Has an eye for detail and can maintain high standards of accuracy and quality.
• Has a strong sense of responsibility and can manage expectations.
• Has a passion for sustainability, renewable energy, and driving the energy transition. 
• Can demo software and has experience with CRM systems and Microsoft Office.
• Is able to prioritize effectively, executing long-term plans, while working on smaller, short-term projects.
• Is flexible to travel across Europe for business trips when needed.
• Is able to speak, read, and write English and preferably Dutch at a professional level.

Bonus if you have; 

•  relevant experience in the energy sector to confidently communicate and advise customers. 

We encourage you to apply even if you might not possess all the above-mentioned qualifications, your enthusiasm for the role is most important.

On top of a competitive salary, we offer you;

• NS Business card
• A learning and development budget
• A laptop
• A modern office on the 26^th floor, across from Rotterdam Central Station
• Flexible work environment
• A scale-up mentality with opportunities to grow (professionally and personally)
• Daily fresh fruit and access to a gym located in the same building as the office
• Many young, enthusiastic, and motivated colleagues
• Fun team activities

Company profile

Skoon’s online rental platform connects users with suppliers of clean energy systems, such as mobile batteries, hydrogen generators, and many more. Our AI-powered software allows users to choose the most optimal energy systems, monitor their energy usage live, and report on cost and emission savings. With 150+ verified suppliers and a global network, we are reshaping on-site energy, providing cost-effective, zero-emission solutions for construction sites, events, the film industry and many more temporary applications. Creating this network of clean energy systems prepares us for our long-term moonshot: being the flexible layer of the electricity grid.

At Skoon we value a vibrant culture and a healthy work environment that fuels personal growth and career advancement. Over the past years, we’ve developed a diverse and highly skilled team, along with a large expert network that can help you grow professionally. We are dedicated to creating a positive work environment that encourages creativity and innovation, while supporting your physical and mental wellbeing. Every day you can learn, grow, and make a meaningful impact while having fun with your colleagues. Our culture is important and a strong sense of personal and professional engagement with our team, product and mission is deeply valued.

IMPORTANT NOTICE:

Recruiters: We’re focused on getting clean energy to everyone and unsolicited acquisition can be distracting. Please help the environment and only contact our HR team regarding our vacancies.

Candidates and Interested Parties: If you have questions or need more information, please reach out to our HR team at hr@skoon.world.

Thank you for helping us keep a smooth and sustainable hiring process!